• Permanent position
• Technical Support EUC Engineer– Level 2
• CBD location
• $75K - $78K (depending on experience)

About the Role:
You will work within a customer centric team in delivering exceptional technical resolution services to non-technical end users across the country. You will focus on resolving level 2 requests and addressing common incidents. This role will support end user platforms as well as infrastructure and networks, so no 2 days will be the same! The role is Monday - Friday during business hours. 

Skills Required:

• Experience in IT Service and Support (EUC and Modern Workplace),
• Prior technical support within an enterprise organisation,
• Prior experience working with a diverse range of technologies and digital services,
• Excellent communication skills,
• Prioritisation and escalation skills and experience,
• Experience in technologies - Windows 7/10, Office 365, Networking, Citrix, Email Services, VOIP, hardware support, wireless and mobile technologies, etc.
• SCCM and Intune experience,
• Active Directory experience,
• Knowledge of ITIL and Service Management best practices

There are plenty of benefits including subsidized insurances, well-being days every year and opportunity to study!

Apply now with your CV and cover letter to register your interest.

Essential: Applicants must be a Permanent Resident or Citizen to be considered.

Ref:   129054

Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.