Customer Experience, Sales, Marketing & Communications

Beyond Recruitment is one of Aotearoa's New Zealand’s largest suppliers of Customer Experience, Sales, Marketing & Communications talent. As a business, we are a preferred supplier to a large number of organisations across the public and private sectors where we place roles on a daily basis.

As we move more and more into an open data age there is a particular demand within the areas of mobile, digital and direct marketing, with slightly less focus on above the line communication. We have experienced high talent demand in these roles in both Auckland and Wellington, and organisations are starting to think very laterally about ways to attract and retain top talent.

Sales leaders are actively looking at the market and new opportunities. However, there is still a cautiousness around changing positions, with a particular concern around OTE (on-target earnings) and how achievable targets are to meet. More sales leadership roles have been in the market this year compared to the same period last year. There has been a flurry of activity in the last six months across the technical sales sector, with a very high level of demand for Digital experts, Account Managers and Territory Sales in FMCG, pharmaceuticals and services.

Customer Experience is an ever-expanding area with new, never-before-heard-of roles being created as this area grows. Specialising in this area we are able to recognise the talents required and find candidates with the key skills and experience and then attract them into these roles.

Here at Beyond Recruitment, what makes our business really tick is our recruiters. A large percentage come from the industry, and they strive to constantly stay up to date with advances in technology and industry changes to provide you with the best market insights.

Each recruiter is hired for their expertise in their specialist area and ability to consult with businesses on their talent needs. At their disposal are a wide range of sourcing tools, digital marketing and our bespoke talent database. This includes Beyond Recruitment’s large LinkedIn following, targeted electronic mailers that go to more than 20,000 pre-screened candidates, and market-leading social recruitment training.

Working across the Customer Experience, Sales, Marketing & Communications discipline, we provide true consultancy and share our experience to ensure organisations who partner with us are able to engage the best talent in the market. We make it our business to know who the best people are in our industry, whether they are actively looking for their next opportunity or not.

Typical Customer Experience, Sales, Marketing & Communications jobs that we recruit throughout Aotearoa, New Zealand include:

Typical Digital jobs that we recruit for throughout New Zealand include:

​So if you are looking for Customer Experience, Sales, Marketing & Communications talent, we are here to help.

We love what we do and we will work hard to find your ideal candidate. Get in touch today to learn more. ​

We are proudly local and actively committed to doing the mahi to support diversity and inclusion, equal opportunity for all, and promoting the career prospects of Māori/Pasifika in Aotearoa.

Resources

• "Prediction: The future of Customer Experience" - McKinsey Quarterly

• "Rethinking Your Customer Experience" - Inc.com

• "Neuroscience Discovers What Work Environments Must Have For The Best Creative Solutions" - Forbes

• "The State of Customer Care in 2022" - McKinsey

• "Considering a Job Change or Other Life Change? 7 Questions to Ask Yourself First"- TED

• "Obstacles Neurodiverse People Face in Our Workplace"- Newshub.nz

• "How to Help an Employee Figure Out Their Career Goals"- Harvard Business Review

• "Hybrid Work: Making it Fit With Your Diversity, Equity, and Inclusion Strategy"- McKinsey

• "Do Your Diversity Initiatives Promote Assimilation Over Inclusion?"- Harvard Business Review

• "How to Make the Most of Your Work Day"- The New York Times