• Systems Engineer
• Tauranga, Full time
• MSP Experience 

The Company
If you would like to work with a tight-knit, fun team and have MSP experience, here is your opportunity to join a fantastic organisation that is growing. Not only does this MSP ensure that they run a tight ship on proactive support they are also looking to guide their clients into the future using AI. 

The Requirements

• Excellent customer service capabilities both in person and over the phone
• 4-5+ years’ experience providing up to L3 Support
• Excellent troubleshooting and problem resolution for external customers. 
• Has MSP experience would be great
• Heavy Microsoft experience, including Microsoft 365
• Experience delivering excellent services to contracted SLA targets, meeting and exceeding expectations and always meeting deadlines.
• 3-5 years’ experience being the interface with a customer (and 3rd parties) for support and resolution of problems.
• Some experience and training in networking.

Qualifications:

• Qualifications are preferred however extended experience is valued aswell – Degree in Computer Science or other comparable qualification.
• One major certification such as MSP, MCSE, CNE, VCP, CCEA or Cisco Certification or equivalent qualification
• One or more Vendor qualifications

MUST have a valid Work Visa or 5 + years of experience – Excellent command of the English language – written and spoken. 

We'd love to hear from you! Follow the prompts to APPLY now or contact Bronwyn Vrey via email mailto: bronwyn.vrey@beyond.co.nz for more information.

Job No: 129080

Note: Applicants will need to be in New Zealand with a valid visa enabling them to work full-time legally. Only shortlisted applicants will be contacted.