- Digital Operations Manager
- 12 months contract
- Auckland based client – Hybrid working
This role will involve working closely with multiple stakeholders and ensuring the smooth execution of all technical operations, from implementation to production.
Key Responsibilities:
- Manage end-to-end game release processes, from planning to launch, ensuring on-time delivery.
- Lead issue triage, troubleshooting, and incident management, ensuring resolution in line with SLAs.
- Support daily technical operations and act as a subject matter expert for key systems.
- Coordinate UAT activities and collaborate with stakeholders to deliver platform changes.
- Develop and maintain operational documentation, reports, and SOPs.
- Identify and implement process improvements for operational efficiency.
- Experience in project management, business analysis, or digital operations.
- Strong problem-solving and multitasking abilities, with excellent communication skills.
- Ability to manage production incidents and provide on-call support on a rotating schedule.
- Strong technical aptitude with the ability to resolve incidents independently.
- Excellent communication and customer service skills, with a proven ability to build and maintain positive client relationships.
- Ability to write clear and concise technical and business requirements.
- Strong judgment and decision-making skills under pressure.
- Proven ability to manage multiple tasks simultaneously while focusing on high-priority issues.
You must be in New Zealand with the legal right to work.
Please get in touch with Ransi Ekanayake on 0275534469 or ransirini.ekanayake@beyond.co.nz for more details.
Ref : 129545
Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information
