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Technology, Transformation & Digital

Service Desk Analyst - Fixed Term

Job Title: Service Desk Analyst - Fixed Term
Contract Type: Permanent Recruitment
Location: Tauranga
Specialisation:
REF: 129265
Contact Details: Bronwyn Vrey
Contact Email: bronwyn.vrey@beyond.co.nz
Job Published: about 9 hours ago
IT Support 
Tauranga
12 Month Fixed Term, some WFH



The Role
This support role would be looking after an internal team helping them with their IT needs from setup to ongoing support. 

About You
  • 2-3 Years in a similar role
  • Extraordinary customer service and trouble shooting skills 
  • Fast efficient resolution of support tickets onsite or remote
  • Documentation of issues/sys process
  • Support on PC hardware and software
  • Share and support your peers
  • Analyse support data to ensure efficiency
  • Strong Microsoft skills

Tools and technologies that would be great to have:
  • SAP
  • Hybris 
  • Office 365
  • Citrix

If this is your cup of tea, hit the apply button. Otherwise you are welcome to email Brownyn.vrey@beyond.co.nz for more information.

NOTE: You must be eligible to work in NZ.